Hear from our employees

1. Could you describe your job?

I am working as an Officer - Commercial & Administrative at Mumbai HO. I respond to calls for both sales & services, day to day emails forwarding to respective branch offices, handling despatches and raising invoices, preparing quotations, maintaining stock of our instruments, co-ordinating with our service engineers are some of my daily tasks.

2. Please describe the most impressive thing you have ever had in your working experience.

The most satisfying experience is when our customers appreciate the support given to them to solve a problem. I feel joyful when I successfully achieve the order against our competitors.

3. What do you mostly care in your daily work?

I am dedicated towards my work profile given by my seniors. I always try to give my best and try to learn new things that can improve my work abilities. I help my colleagues in their queries and congratulate them in their achievements.

4.Could you describe company atmosphere of ATAGO?

I am with ATAGO INDIA for the past 10 years. We have a positive and motivating work environment. I’m enthusiastic to celebrate our traditional festivals in the office. I really long for and cherish the Annual Meeting, and picnic held every year. I am very proud to be part of the ATAGO INDIA Team.

5. What do you learn from your co-workers?

We co-ordinate with each other for well-being of our company. It feels free to exchange our view and ideas with each other without any hesitation. We work as a team in every department. We maintain our unity so that the work flow doesn’t get interrupted. Co-workers have been always available for any help.

1. What is my role?

I’m an Asst. Manager for ATAGO Bengaluru (South India) handling Sales & Technical Services.

2. What is my daily work?

My daily activities is mainly generating new sales enquiries, planning visits and by employing cold call approach for Atago products. To maintain good relations with customer is paramount. That’s why we always suggest them the right products at the right price

3. How is your most impressive experience in ATAGO?

The most impressive thing which I had in my work experience is with one of the most reputed brand in India, ITC based in Bengaluru. In 2018 I gave a demo of our PAL SALT for their Kansui application. Later, I understood their actual requirement and demoed CM-800α SW and RX-5000i for their QC lab and DOM-24 for frying oil. This resulted in multiple orders of all three products at over 12 locations.

4. How do you find working at ATAGO?

I am proud to work in ATAGO INDIA, having 9+ years of experience It is like a professional family, we are getting proper guidance from our President Mr. Katti, technical support from Mr. Prasad and marketing strategies from Mr. Jayendra, and most importantly my supervisor Mr. Prakash at all times for every problem I face.

5. What do you learn from your co-workers?

We believe in team work, we have a common social network group; it’s a good open platform to share our ideas, knowledge & new demo experience for new application and technical stuff.

1. What are your daily activities at ATAGO?

Generating new enquires in my region, providing tech support, customer visits and planning demos and installations are some of the daily activities along with business development

2. What is your memorable moments through your work? Focusing on your job, what do you pay attention the most in your job?

One of the accounts I was trying to crack (a very big organisation) for a long time; they were very supportive but I was unable to convert them. Finally, this year I got the opportunity and got my biggest order so far.

3. What do you like about ATAGO? (About office environment, and or co-workers)

Atago India is an open-minded organisation, and it tries to understand and help us with our concerns wheater it is in technical or sales. Here everyone openly shares their experiences to other which helps in the field during Service and Sales. Our Product Range is Vast, and we are still exploring for it potential which is exciting.

4. Could you describe your job?

My job can be challenging as working remotely from home in Chandigarh. Remote working can be challenging as well as rewarding in its own way. I have to plan all my visits and demos such that I can utilize maximum fruitful meetings in a single visit.

5. Could you describe company atmosphere of ATAGO?

ATAGO INDIA is considerate about our health and well-being too, and we always put employees first.

6. What do you learn from your co-workers?

We don’t have any barriers to communication, and we give honest and prompt feedback to each other. Every teammate has its own specialty, some are good in sales and some in application, we learn from everyone.

1. What are your daily activities at ATAGO?

I am working here as an Engineer, responsible for 2 states namely Tamil Nadu & Kerala. Activities involve business generation, case follow up, visit planning, account management and commercial negotiation.

2. Please describe the most impressive thing you have ever had in your working experience.?

I visited a major sugar industry in ERODE for promoting Sac-i. When I realized he was using a manual polarimeter, I promoted even our Rx, MERA PAL and Visco. Customer eventually got satisfied with the performance our instruments & results. He purchased all four within a month.
I also visited an ADBLUE company having multiple plants. Initially they purchased just a PAL. Post our CM 800 Alpha Urea demo, we received an order from all their 5 plants. This was really rewarding to me.

3. Could you describe company atmosphere of ATAGO?

A GREAT PLACE TO Work. Management is always supportive, motivating, and tutoring us. Discussion on new applications, sharing knowledge with every employee in our social media group is always encouraged.

4. What do you learn from your co-workers?

Eery day teaches us something. As we are working as a team, we always learn something new from everyone.

1. What are your daily activities at ATAGO?

I am working as Senior Sales and Technical Engineer; my job is to handle all sales and service activities for Gujarat region. I visit for sales meeting and conduct demos as per customer requirements. I also take care of reaching out to customers for after sales activities like Installation, Training, Software installation, Service, repair and Calibration. Maintaining good customer relationship is my main job.

2. What are your memorable moments from work?

I had worked on multiple enquires; each enquiry having some different set of challenges, overcoming all and securing each order is great moment.

3. What do you like about ATAGO? (About office environment, and or co-workers)

We have very great environment to work with. It feel pleasure to work in such a good environment. No matter what the situation is about sales or service we have our experienced seniors to help us out in every situation. I feel grateful to work in such positive environment. Mainly we get a good experience of problem solving in day-to-day basis of customer, which itself is a great experience of learning new things.

1. Could you describe your job?

My role at ATAGO DELHI is as an Engineer – Sales & Technical Service. I look after the pre-sales support, customer meetings to understand their technical needs by promoting suitable products to them. I also do product demos, after-sales, troubleshooting, training etc.

2. Please describe the most impressive thing you have ever had in your working experience.

There was an inquiry from Coca-Cola for Brix Meter with higher accuracy and our rivals was in play. But I tackled the situation in both - sales & and technical aspect, by keeping both the end user and purchase person in good books with us.

3. What do you mostly care in your daily work?

As a part of team working together try to understand whether my teammate requires my intervention, I always try to help them with solutions no matter what. I try to make excel at CRM especially after sales, to ensure future business with them.

4. Could you describe company atmosphere at ATAGO?

ATAGO DELHI office is so friendly, we have open communication with each other, as we work here as a family who support each other. Other branch offices and H.O are very supportive too and help tackle tough problems on application.

5. What do you learn from your co - workers?

When working in teams, & when all your teammates are well qualified and well trained, we learn a lot by sharing each other our thoughts and experiences which is a learning lesson for all.

1. What are your daily activities at ATAGO?

I am a sales representative. My role is to take care of both offline and online customers. I do product research and create content to promote our products on our online platform. Make regular updates to our e-commerce platform, create online promotions, respond to client inquiries immediately, and prioritize timely delivery to ensure customer satisfaction.

2. What are your memorable moments from work?

I manage online sales. Customer product reviews are crucial. When I read user reviews, I find excellent comments about the product's quality. Fast shipping and excellent product wrapping. They are pleased and confident in Atago's sales and after-sales products and services. By giving a great rating. Every time I read it, I feel delighted and encouraged.

3. What do you like about ATAGO?

Daily Work

The workplace is clean, warm, and pleasant, and employees can live together as if they were family. My coworkers support each other with anything, even if it isn't their job. Everyone is eager to help as much as possible.
Because I sell items online. Teamwork is vital to me. All staff work well together. I am proud and feel like a member of this organization, and we will continue to grow together.

1. What are your daily activities at ATAGO?

I am in charge of the majority of the accounting and financial documentation, as well as purchasing duties, product inventory management, and delivery management efficiency to ensure customers are satisfied.

2. What are your memorable moments from work?

Because my work has a database of customer purchases. It makes me know that most customers are repeat purchases. Some companies have been customers for a long time since the company opened. It makes me proud and confident in the quality of Atago's products.

3. What do you like about ATAGO?

Daily Work

ATAGO is an excellent company. Our boss always takes care of the employees, ensuring all of us have a decent quality of life. I have wonderful coworkers who work well together. I am delighted to work here.

1. What are your daily activities at ATAGO?

I work in the Quality Assurance department at ATAGO USA. My daily activities can vary week by week, but my primary responsibilities are issuing NIST Calibration certificates for instruments in cases that it has been requested by customers. Since the instruments produced by ATAGO are very precise, there are a lot of variables that we must account for in the calibration laboratory such as temperature and humidity. We also have to make sure that all of the instruments that we use to perform the calibrations are up to date on calibration themselves. We are also responsible for mixing calibration solutions that we use to test the instruments and to bottle and sell to our customers. Like our instruments, these solutions are highly accurate and the same attention to detail applies. In addition to this it is our responsibility to ensure that the QA department has all of the necessary supplies needed and to order these items when necessary.

2. What is your memorable moments through your work? Focusing on your job, what do you pay attention the most in your job?

One of the most memorable thing about my work includes the multitude of industries that use our instruments. We also have a wide variety of instruments that suit almost every need you can think of and there is no shortage of instruments that are new to me. This keeps the job interesting and exciting.
When creating certifications, it is important to pay attention to all of the small details. When we test the instruments there are many data points to keep track of and we must ensure that they are recorded precisely and are within accuracy. We also have to make sure that all of the instruments are calibrated in a timely manner so that our customers can receive their units promptly. Propper time management is crucial in the QA department.

3. What do you like about ATGO? (About office environment, and or co-workers)

Daily Work

One of the things that I like most about ATAGO is the office environment. We have a relatively small office so there is a deep sense of interconnectedness. We all feel responsible for each other and work hard to ensure that our operations run smoothly and efficiently. There is a great sense of teamwork in my department and the entire company.

1. What are your daily activities at ATAGO?

My daily responsibilities at ATAGO include the inspection, calibration, and repair of ATAGO devices. I also take care of reaching out to customers to help setup, process, and ship their RMA orders back to them. This includes answering their questions about the process and helping them troubleshoot and diagnose issues they may be having with their ATAGO equipment.

2. What is your memorable moments through your work? Focusing on your job, what do you pay attention the most in your job?

While attending a tradeshow, I was greeted very warmly by past and current customers that expressed their satisfaction with ATAGO products. Even companies that were not currently using ATAGO products were familiar with the ATAGO and the reputation the brand has earned. I have taken this to heart and make sure that I give my inspections and repairs the utmost attention to detail to make sure nothing is missed to make sure that I can maintain the excellence that customers have come to expect from ATAGO devices.

3. What do you like about ATGO? (About office environment, and or co-workers)

Daily Work

I enjoy the lively and dynamic environment at ATAGO, there is always something new for me to learn or discover at ATAGO. My coworkers are very welcoming and friendly. It is wonderful to work somewhere, where everyone is happy to lend a helping hand if you need it; the sense of solidarity and comradery is very strong at ATAGO.

1. What are your daily activities at ATAGO?

My main day to day job duties include managing product inventory, arranging shipments, and creating invoices. I handle office maintenance, ordering supplies and equipment to ensure that each department can operate efficiently and seamlessly. Apart from that, I organize company events every season and facilitate to provide opportunities for employee interactions.

2. What is your memorable moments through your work? Focusing on your job, what do you pay attention the most in your job?

I reevaluated the cost associated with the freight forwarding & export/import agency and was able to slightly reduce it. The daily tasks associated can be managed smoothly by following operating procedures.
However, by taking an extra step to evaluate whether the charges from the partnering company are reasonable or not, and investigating if there are other companies that is more suitable for us, I was able to deepen my knowledge which enabled me to formulate more efficient strategies. Due to the work of an administrative assistant being so diverse, I realized how important it is to take the initiative and to approach tasks with curiosity every day.

3. What do you like about ATGO? (About office environment, and or co-workers)

Daily Work

It is a place where the culture of expressing gratitude is well established.
People are quick to voice their observations even for the smallest matters, allowing everyone to work with a positive attitude.

1. Could you describe your job?

My Job

As I am working here as Manager –Sales and Technical service for Northern Part Of India, my main job is to expand Atago Sales in our territory and to provide best after sales service to the customer. Making strategy and doing implementation on sales expansion by taking reviews from every individual. I also keep watch on our competitors about their new models (means how to keep our self on upper hand with respect to our competitors.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

Although there were 5-6 no. of cases which were interested but this was recent. In 2016 one Government organization conducted a open tender for Refractometer ,where we were technically qualified but due to some bad practice and they rejected us while we gave successful demonstration of our product this happens in the month of Feb 2017,but as we all knows that every sales person should always open his ears and eyes while doing sales, we put strong objection in front of the higher authority where that takes action against the people involved in this conspiracy and it was retender, and I am glad to tell that this year we came over of all our competitors in March 2018 we won that tender for Refractometer by fighting hard.

3. What do you mostly care in your daily work?

Daily Work

I try to socialize with my colleagues no matters what department they handles, enhance my wisdom, and try to complete my set targets and at last always try to smile whatever the situation is.

4. Could you describe company atmosphere of ATAGO?

Company

It has been more then 8 years of working with Atago India, here the working atmosphere is very friendly. Our H.O shares all the relevant data and ideas with all of us, and as everybody i.e. branch office is free to share idea and we also share important information with all. Especially of our President Mr. R.R .Katti and Director Mr. Prasad Kadam, they guide us and appreciate our hard work, also make note of our mistakes by telling us what to do next time when we failed in respective job given by the organization. Here we are like family.

5. What do you learn from your co-workers?

Learn

As co-workers are very important part of our routine work, no person can always single handily complete the entire work, so here Team works comes into play. Some of my colleagues are very enthusiastic, committed and dedicated to the work, and some are hard working and capture the technical things quickly. So I always try to adapt all these things so that work efficiency can increase every time.

1. Could you describe your job?

My Job

I direct the South team of ATAGO Chennai in Sales, Installation & Customer Service after Sales.

I cover ATAGO Products to the 5 states of Southern India (TamilNadu, Karnataka, Kerala, AndraPradesh, Telangana), Including Pondicherry Union Territory .Give Technical training to the entire team. Motivate the team to achieve the target on time. Analyse each and every enquiry and quote the right product. Solve the customer grievances if any. Find way to improve our Future sales and Collect database.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The Most Impressive Thing I ever had in ATAGO. We Received PAL Series Enquiry from one of 100+ years old Carbonated Drink Manufacturer Kalimark Based Southern Part of Chennai. At the Time of Demo Session We introduced our RX and shown Demo of above same.

Even though they don't have Budget at that time .Qc person waited for 5 months and Purchased our RX 5000I,Polax 2L and 6nos of PAL-3 .It gives More respect from Customer as ATAGO Employee.

1. What do you mostly care in your daily work?

Daily Work

Replying Customer Enquiry mail, High End sales follow up, Instruct Sales visit weekly plan to Our Sales Engineers, Payment Follow up, Technical Service Support, Product promotion to new customer.

2. Could you describe company atmosphere of ATAGO?

Company

Even though I am in 10+ years since my join in ATAGO INDIA .Its every day I learn new technology and Application. ATAGO INDIA HO Mumbai and Other Branches of ATAGO India are well Supportive and Friendly and sharing each new experience in Group.

3. What do you learn from your co-workers?

Learn

We learn from each other any unique new application learn from Customer Place sales Visit
And Good Team Work.

1. Could you describe your job?

My Job

As the Managing Director of ATAGO THAILAND, I oversee everything at our company.

Other than taking care of customers and colleagues, I also oversee market expansion, sales, post-sales services and customer satisfaction.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive and satisfying experience is when our customer smiles because our instrument helped solve a problem they had.

3. What do you mostly care in your daily work?

Daily Work

I have an engineer background, so I'm worried about the errors and abnormalities arising from the use of our instrument and making it a priority.

4. Could you describe company atmosphere of ATAGO?

Company

The ATAGO THAILAND staff is like family and you can see it in our smile, warmth and the way we communicate with each other.
Sometimes after work we cook and have dinner at the office.
We have three colleagues that are very good cooks but the fact that we share this time together holds great sentimental value.

5. What do you learn from your co-workers?

Learn

I learn to listening attentively and objectively.
Because I take care of all the things in the office, I must face many problems, so I learn to listening attentively and objectively to solve these problems together.
Being open-minded gives you more options than a one-track mind.

1. Could you describe your job?

My Job

I'm the Technical Sale, so my target job is selling.
I am in charge of cases that need more skill and special techniques.
Since I have an engineering background, I help other engineers with cases they might have.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

This question reminds me of a customer that does dehydrated fruits.
He said, he was very appreciative of ATAGO THAILAND's support, so he will recommend other potential customer to us always till now.

3. What do you mostly care in your daily work?

Daily Work

I like being detailed when repairing an instrument that has been malfunctioning because I want to make this instrument run normal as quickly as possible.

4. Could you describe company atmosphere of ATAGO?

Company

ATAGO THAILAND's team is sincere, hard-working, open-minded and highly responsible, this makes it a good atmosphere to work in.

5. What do you learn from your co-workers?

Learn

When I get stuck on a problem, my co-workers are there to advise me.
Teamwork is so important that it is virtually impossible for you to reach the heights of your capabilities or become successful without it.
This is the thing that I learn from my co-worker.

1. What is your daily activities at ATAGO?

My Job

As president of ATAGO BRAZIL, I act in several areas: commercial, technical and administrative to maintain the highest level of customer satisfaction and promote ATAGO products in Brazil, taking care of the welfare of our employees.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

Making good sales, being recognized a company that meets the expectations of our customers and promoting our models are daily moments of great satisfaction. Working for ATAGO is an honor. Great company. Great people together.
Many companies make and sell refractometers, but only ATAGO is bringing technology closer to the people and the companies. ATAGO is putting the measurements to who has the power of decision in real time.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

Brazil has many diversities, but we are making our company better every day by investing in our structure and people. Looking a lot at ATAGO HQ and ATAGO USA we learned a lot and implemented the Japanese philosophy in our Brazilian branch.

1. What is your daily activities at ATAGO?

My Job

I am a Sales Manager at ATAGO BRASIL, my daily job is to contact clients, conduct external visits, demonstrations, trade shows and give our sales team all the support.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

The greatest attention is when we have the opportunity to put a new product in the market, ATAGO has constantly launched new technologies, this causes us to have attention and strength in the dissemination and search of new markets.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

I feel very happy about the structure offered by ATAGO BRASIL, a modern building with a large dining room, locker rooms, meeting rooms and space for all departments, vendors are close to management and president, which facilitates interaction for support and negotiations.

1. What is your daily activities at ATAGO?

My Job

I am the Administrative Manager of ATAGO BRASIL being responsible for the financial, tax and import departments.

2. What is your memorable moments through your work, focus on your job, what do you pay attention the most in your job

Memorable Moments

My memorable moments, besides the acknowledgments of the work that I do, are when I can transmit and pass related knowledge in my area of action the people who work in my team, thus helping their professional growth, whether inside or outside the company. Beyond the exchange of experiences I share with them.
What we pay attention to are the changes that are necessary to the current market we work with, where we find tools or suggestions for continuous improvement.

3. How do you like about ATAGO? (office atmosphere, co-workers and environment)

Company

Our work environment today is divided by departments, however we try to promote the maximum integration between them through internal activities. The ambience in it is very pleasant, fit and ample. The working conditions are also very good, besides being free to expose our ideas, promoting well being to employees.

1. Could you describe your job？

My Job

Reply to product inquiries and provide after-sales service, solve the problems about instruments for users.
Responsible in the maintenance of ATAGO series products of troubleshooting and mailing to customers.
Responsible in fault management of products. Analysis and summary of problems to take a report which can give a reference for product improvement.
Make a customer opinions collection about suggestion and comments of the product's design, technology, function, stability, packaging and transportation and so on.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

One of the most particularly impressive about working in ATAGO is a Brazilian client was using PAL-coffee to measure coffee cherry that they found a large measurement error. He was so anxious to called me for a solution because the quality of the coffee bean relate to an very important business, concentration measurment is an urgent need. Adhering to the customer supreme service idea although that is 12:00AM in China's time, I explained the detail of cleaning and calibration steps and provide a perfect guide to complete measurement that made him with satisfaction and surprise. On the next day，He called me again with express heartfelt thanks! I feel recognized and approved with my job and made me fulfilled in this moment!

3. Could you describe company atmosphere of ATAGO?

Company

Everybody in ATAGO gets on well with each other. Everyone share the delicious food from home and we just like a big family! I Love ATAGO very much!

1. Could you describe your job？

My Job

Searching for prospective customers, keep up-to-date on the clients' need, recommending ATAGO products and promoting transactions.
Keeping update product application knowledge to upkeep and raise the professionalism of ATAGO, establish a good brand position to increase customer satisfaction.
Responsible for the customer pre-sale technical support (including on-site technical support, product demonstrations, sample measurement, etc.), provide pre-sale consultation, model configuration and price confirmation.
Responsible for the advantage industry promotion to increase the market share.
Assist colleagues solve technical questions encountered in the selling process, product technology exchange and installation training, etc.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

On October 12, 2012, there is a CM-780N in Zhengzhou Foxconn was malfunctioned, the cutting fluid was added anti-foam to avoid the blister, but the measurement was still unstable, and the client request for return. By careful evaluation, the following solutions are presented to the client:
1. Add a small secondary buffer tank to the lower side of the equipment, keep soaking the instrument probe in the cutting fluid for 3 days in ATAGO CHINA'S Office, and find no oil film was appeared.
2. A portion of the oil film will appear with some types of cutting fluid, we suggest them to add a wiper cleaning device , and the unstable problem was solved finally.
In this case I realized that" All difficulties are also paper tigers"

3. Could you describe company atmosphere of ATAGO?

Company

ATAGO CHINA is harmonious working group , everybody here is seriously and responsibility, we help each other to make progress together.

1. Could you describe your job?

My Job

I am a President of ATAGO Russia.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

I can't single out a specific most impressive thing because you discover something new every day. Every single day is a challenge. And this is cool!

3. What do you mostly care in your daily work?

Daily Work

Every company is a complex clockwork and mechanism. My main goal in ATAGO is to create and debug this mechanism for stable long-term work. Everything should work without failures.

1. Could you describe company atmosphere of ATAGO?

Company

ATAGO Russia is a big friendly family, full of support and mutual understanding.

2. What do you learn from your co-workers?

Learn

I have learned a lot from my colleagues, I can not even list everything. But the most important thing is that I continue to study every day.

1. Could you describe your job?

My Job

I am a marketer in the Russian branch of ATAGO. I analyze the situation on the Russian market and promote ATAGO products through advertising and also, I administrate Russian ATAGO web-site and online-shop. In my spare time I'm engaged in creative activity: I make various banners and posters, materials for campaigns and also translate and adapt official ATAGO booklets for Russian customers.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

Once a time I had a conversation with client who wanted to start a clean life by creating own production of various products and drinks. Thanks to a successful dialogue, I managed to find about 12 hand-held devices for him including refractometers, salt-meters, acid-meters and so on. I really hope he will succeed!

3. What do you mostly care in your daily work?

Daily Work

My main goal as ATAGO worker is to provide communication between the producer and the consumer. Using different informational resources including digital campaigns and leaflets I acquaint potential customers with our products and analyzed their needs. And Sales Department is my main assistant in this matter.

4. Could you describe company atmosphere of ATAGO?

Company

The atmosphere of tranquility, coziness and reliability - this is all about ATAGO. A pleasant environment allows you to exclude negative emotions and tune into a productive working mood.

5. What do you learn from your co-workers?

Learn

I have learned from my colleagues how to negotiate and to find a common language with all our customers.

1. Could you describe your job?

My Job

I am the Head of Sales Department. My main responsibilities are cold calls, sales, meeting with clients, work with documents. Also, I'm engaged in starting-up and adjustment works and repairing units.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive and unexpected situation I've had in my working experience happened on my first day. I had a call from customer who already bought polarimeter SAC-i and asked what is made for and how to use it. To tell the truth, I was a little bit confused for a second.

3. What do you mostly care in your daily work?

Daily Work

My main goal as an ATAGO worker is to help optimize manufacturing process in Russian companies and increase the quality of products with ATAGO devices.

4. Could you describe company atmosphere of ATAGO?

Company

We have a benevolent atmosphere here in ATAGO. I always can find support and help from my colleagues. And I'm sure that I can lean on everyone in our team.

5. What do you learn from your co-workers?

Learn

During all the time I'm a part of ATAGO-team I learnt a lot from my co-workers including sales techniques, how to negotiate, conduct business correspondence, repair units etc. Now I continue to improve my knowledge of sales and teach newcomers.

1. What are your daily activities at ATAGO?

My Role

Once I come to the office I quickly review my emails from the day before and morning emails, if I have an email that needs to be responded right away I do it, later I start contacting customers to promote our instruments. Every day I contact my distributors to see if they are working in something new, this always help to close sale because you can offer manufacture support with end users, this will give more confidence to the end user when he have to make a decision.

For my day to day sales activities I focus in calling at least 40 customers a day, this will help you to plant seeds for future sales, this always will lead you to sales because maybe when you contact a customer they don’t need anything but in the future they will and they will remember you.

As a Latin America sales rep I contact customer for different countries, but my focus are Mexico, Guatemala, Dominican Republic, Ecuador and Chile, one of my biggest challenges its use wisely my time to contact customer, as are in different time zones sometimes its hard to get in contact with them.

2. What are your memorable moments from work, focus on your job, and what do you pay attention the most in your job?

My Job

I would like to pay attention to details in my paper works every time we process. This includes what instruments customer purchased and trying to find out the reason because we can find out more chance to sell different models and new application from our customers.

My memorable moments from work is satisfaction I have when I hit my monthly sales target and feeling that I am contributing to the company. I always like to hit my target that makes me feel that all of my hard work that I put in my sales calling bear fruit.

3. What do you like about ATAGO?(office atmosphere, co-workers and environment)

Company

What I love about ATAGO is the atmosphere in the office. We all get along really well and we are like a small family. I also appreciate our company events because I feel the company shows us gratitude to us of our daily efforts in the office. Different companies that I used to work before didn’t hold any kind of event. Every time after the company events gives me motivation and makes me feel ‘I want to do 110% to achieve our goals’.

1. What are your daily activities at ATAGO?

My Role

Responsible for 3 states namely Telangana, Andhra Pradesh & ODISHA in INDIA focusing on both sales & service. Generating and targeting new sales enquiries, attending tradeshows, regular customer visits, arranging demonstrations at customer place & finalizing purchase orders. At the same time maintaining good relation with existing customers by providing on time service, installations, training, documentation & calibration support.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

The most impressive thing which I had with Inline Brix monitor (CM-800Alpha). I visited one of the most reputed company’s R&D plant based in HYDERABAD where they were using Brix Hydrometer. I understood their difficulty in taking readings in short period with good accuracy. Then I approached with our Inline Brix monitor (CM-800Alpha), they were impressed with our model and accuracy. Started with 1no’, within span of two years, they purchased 8no’s of CM-800Alpha for a single plant and made their R&D plant with complete automation by making our instrument as a heart of their whole process.

3. Could you describe company atmosphere of ATAGO?

Company

Great environment as our ATAGO INDIA treats all the employees equally and as a family member. Helping in technical discussions, new applications and celebrate orders. Our management always motivates and highly responsible provides employees freedom of work. Gathering and having picnic outstation makes fun atmosphere among employees.

4. What do you learn from your co-workers?

Learn

As we work as a team and regularly shares views and ideas in the meeting and also having discussions on our social media network to improve company business.

1. Could you describe your job?

My Job

I am working as Sr. Officer - Commercial & Administrative at Mumbai HO. My job includes several responsibilities i.e. sorting & distribution of emails, banking transactions i.e. inward & outward remittances, submission of documents to bank, quarterly tax return filings, transfer of employees’ salaries, payments to vendors, co-ordination with branch offices, handling import shipment consignments from ATAGO JAPAN up till door delivery at our warehouse, interaction with freight forwarding companies and logistics department, assisting our tax consultant etc.

2. Please describe the most impressive thing you have ever had in your working experience.

Experience

There are many impressive things but most remembered is whenever an ATAGO’s product has won over the competitor’s one. I have several times recommended cross-selling ATAGO Products to many of our key clients. Because of my experience of over 20 years, many customers talk to me when they switch companies. I help close many clients by directing them to the sales team.

3. What do you mostly care in your daily work?

Daily Work

I am dedicated and super passionate about my work. I always try to be perfect in my work and try to learn new things from our respected President Mr. R.R. Katti. I help my colleagues solving their difficulties and do not leave their queries unanswered. Always give appreciation to our sales & service support teams.

4. Could you describe company atmosphere of ATAGO?

Company

I am with ATAGO INDIA before the formation (year 2005) of the company, almost over 22 years!!! I can say I am the first employee of ATAGO INDIA. This itself is self-explanatory about the atmosphere of ATAGO INDIA as a family & team. We do celebrate our regional traditional festivals in office. We also enjoy ATAGO INDIA’s yearly picnic with our families since year 2005. I am very proud to be part of ATAGO (the Numero Uno Co. in instrumentation field).

5. What do you learn from your co-workers?

Learn

Once a team always a team! We at ATAGO INDIA, co-ordinate with each other to get the best output for the company. So new ideas, suggestions are always welcomed from co-workers and I adapt to it. Every co-worker here has the freedom to share their views. They say hard work always pays off, our rise and grind attitude always brings unity among co-workers and deep knowledge of what we do.

1. What is your daily activities at ATAGO?

My Job

I am the development Director. I can perform new tasks every day. First of all, I try to control that all business processes are in the right direction. ATAGO Russia is a young company that is only at the beginning of its journey. Every year, every month and every day we analyse and look for a convenient and effective way to organize our work, create such conditions that the team works efficiently, but at the same time with pleasure. Every day I try to pay attention to the inner working atmosphere, make sure everyone is busy and see the direction of their work. Also, I am often responsible for our communication with main office. It is always very interesting, and the main thing is informative. The experience of colleagues from other companies helps to look at the situation from the other side.

2. What are your memorable moments from work?

Experience

It’s amazing how such a big firm like ATAGO is able to combine the scale and willingness of all employees around the world to share their experiences. At the same time, everyone also has a common goal - to help solve problems with the use of our equipment. Therefore, all my memorable moments are related to communication: communication both with Customers, and colleagues from different parts of the world. Thanks to my work, I talked to representatives of large corporations, state institutions’ employees and with people from different countries, from different fields of activity.

3. What do you mostly care in your daily work?

Daily Work

I try to learn something. I believe that if I develop as a professional, the company in which I work also develops.

4. What do you like about ATAGO?

Company

I like everyone’s willingness to solve current questions. There are no situations when colleagues won’t help, share experience, if they already had one, or simply advise possible options.

5. What do you learn from your co-workers?

Learn

We have a small team, so every employee has something that stands out from the others. Someone is really great talking with customers, someone is not afraid of conflict situations and can always listen calmly and resolve the problem. And someone is very technical savvy. Every time you understand you don’t know something, you want to know it as quickly as possible.

1. What is your daily activities at ATAGO?

My Job

I am a sales manager in ATAGO Russia. The list of my main tasks includes consultation on the ATAGO product range, processing and conducting transactions, drafting contracts.

2. What are your memorable moments from work?

Experience

From the memorable moments I can distinguish the carrying out of commissioning works on the POLAX-2L polarimeter. It was an interesting and unusual experience.

3. What do you mostly care in your daily work?

Daily Work

I try to provide my customers with as much information as possible on the equipment and make it easier for them to choose. I always maintain constant customer contact and punctuality in performing basic tasks.

4. What do you like about ATAGO?

Company

I think ATAGO Russia team is very unit and we always support each other.

5. What do you learn from your co-workers?

Learn

It's hard to remember something certain. Most likely it is the ability to work with this type of instruments.

1. What is your daily activities at ATAGO?

My Job

As a sales manager I work with customers (daily hot and warm calls, searching for new customers and working with an existing customer base), control over the device shipments, dispatching instruments over Kazakhstan.

2. What are your memorable moments from work?

Experience

Sometimes I encounter very interesting requests, which can be answered only by studying a huge amount of information on the Internet and collegially discussing this question.

3. What do you mostly care in your daily work?

Daily Work

I focus on creating friendly relationships with customers. My personal approach is to make our dialogue memorable so that in future the client certainly remembers me. I always help to deal with the instruments as much as possible.

4. What do you like about ATAGO?

Company

You study a lot of new interesting and useful information while processing customer requests almost everyday. I have responsive and friendly colleagues, striving to improve the level of team work daily.

5. What do you learn from your co-workers?

Learn

I’ve learned and I’m still learning a lot of new information, a lot of new knowledge. I adopt colleagues’ experience in sales.

1. What is your daily activities at ATAGO?

My Job

I am a service engineer at ATAGO Russia. I am engaged in diagnostics, repair and commissioning of instruments.

2. What are your memorable moments from work?

Experience

I was performing commissioning works at the huge plant in small town in Russia.

3. What do you mostly care in your daily work?

Daily Work

A detailed study of each individual instrument even outside the scope of the assigned tasks in order to have a complete understanding of the operation of the instrument.

4. What do you like about ATAGO?

Company

The good working environment, helpful colleagues and an interesting profile of work.

5. What do you learn from your co-workers?

Learn

Pretty much everything I know.

1. What is your daily activities at ATAGO?

My Job

I am office administrator. Every day I manage phone calls and e-mail, prepare quotations and proposals for sale reps, collaborate with sale reps, customers and internal departments to ensure smooth sales processing.

2. What are your memorable moments from work?

Experience

My impression is I can manage everything for sale reps when they are not in the office, help them to serve the customer. I focus on my job done on time and avoid any mistakes.

3. What do you like about ATAGO?

Company

Our office is small but full of the colleagues are friendly and helpful. I enjoy working as part of this team.

1. What is your daily activities at ATAGO?

My Job

I am service engineer. My responsibility is installing, repairing and doing calibration the equipment. Moreover I help to analyze and solve the problem which the customer demands.

2. What are your memorable moments from work?

Experience

For my impression, it occurs every day I work because I can use all my experience and my knowledge to help my customer smoothly working and saving cost by repairing the broken equipment back into good condition. It also maintain the good relationship between our company and customer which it is the thing that I pay attention.

3. What do you like about ATAGO?

Company

Our office is collaborative office, everyone help each other, no matter whose job. When breaking from work, we usually have the activity together that make us enjoying and having fun together.

1. What is your daily activities at ATAGO?

My Job

I am sale representative. I visit the customer to present, promote, do product demonstration and sell our product to customer. I also help customer solve their problems to maximize satisfaction and maintain good relationships with the customer. Besides, I always generate sales leads and do the report.

2. What are your memorable moments from work?

Experience

In my memory, there is one our existing customer, He changed to buy the instrument from our competitor. Anyway I still always support them our best including help them resolve our broken existing instrument, training their staff to operate and do maintenance and find the solution to solve the problem about their application. Finally they believe in our instrument and our service. They came back to be our royalty customer and continue buying our instrument. I always pay attention to our customers are satisfied with the products and services of our company.

3. What do you like about ATAGO?

Company

Our management is open-minded to everyone ideas. They take all ideas into consideration and be respected. Our colleague get along and help each other to accomplish the team goal together. I love this job. I always meet the new customers and variety of new tasks that can help me improve myself.

1. What is your daily activities at ATAGO?

My Job

I am office administrator, I respond phone calls for after sale service, do the service engineer schedule, preparing the invoices and arrange delivery the instruments. Furthermore I will assist colleagues whenever necessary.

2. What are your memorable moments from work?

Experience

I always do my best in every job I get. I also do the invoice too so I always pay attention to ensure our jobs are complete and don’t have error.

3. What do you like about ATAGO?

Company

ATAGO is not only my workplace, it is the part of my life. I’ve work for ATAGO Thailand since the company just founded so I feel ATAGO is my family. Everyone has close relationship like a member in my family.

1. What is your daily activities at ATAGO?

My Job

I am general manager, I work for ATAGO Thailand Co.,Ltd. In everyday I collaborate with executives to improve efficiency the overall operations of our company. Meeting with sale team or meeting with sale representative one-on-one to review the deal, target, performance and help them resolve the issues as soon as they arose. Motivating the team, coaching and advising them. Planning and implement the sales training program including sale tactics, product knowledge and application. Planning marketing activity such as participate exhibition and doing sale promotions. Visiting the customer.

2. What are your memorable moments from work?

Experience

Every time my team faces the problem, we will hold together and help each other to solve the problem. I will get involve with them and pass it together. It doesn’t matter is it whose deal, we work as a team. The two things are the most important for me that are customer satisfaction and team work.

3. What do you like about ATAGO?

Company

Our company has very nice culture. We work as a team. Everyone help each other and usually communicate, share their ideas and experiences to their colleague, make they can using other experience to help accomplish their job. You will never work alone if you working here.